Customer Support Consultant
Cultfit
Customer Support Consultant
Cultfit
Muneshwara Nagar, Bengaluru/Bangalore
₹22,000 - ₹45,000 monthly*
Fixed
₹22000 - ₹30000
Average Incentives*
₹15,000
Earning Potential
₹45,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
165 applicants
Job Description
Job Description-
● Handle customers on their enquiries/complaints via multiple channels i.e. call/mail.
● Resolve 9-10 customer tickets per hour
● To understand the product features for better problem solving.
● To keep records of customer interactions, transactions, comments, complaints.
● Communicate issues to appropriate internal teams as necessary for quick resolution and coordinate with them for solving any customer issues.
● To ensure customer satisfaction and provide an empathetic experience to every user.
● To own every interaction with the customer and ensure every customer is a happy customer
● Reporting all product and service-related issue/trends to the respective support staff
Job role
Work location
BHIVE Premium HSR Campus, 7th Mile Hosur Road, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Non Voice
Skills
Typing speed, Communication
English level
Good (Intermediate / Advanced) English
Age limit
20 - 30 years
Gender
Any gender
About company
Name
Cultfit
Address
BHIVE Premium HSR Campus, 7th Mile Hosur Road, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka, India
Job posted by Cultfit
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