Altruist technology

Company Overview:-

Started in the year 2005, Altruist Technologies has emerged as a front runner in the Mobile Social Networking space in India, Indonesia & Nigeria and fast spreading to other similar geographies. Besides its flagship voice based mobile social network it runs jobs on phone, manages end to end mobile/digital strategy for multiple media clients and brands, hosts and manages voice infrastructure for leading content owners and distributors. It has made successful forays into M-Governance, Handset based applications and a Video sharing platform.

Altruist has emerged as a proven company in the field of Voice and Web Based Value Added Services, Business Process Outsourcing , Information Technology and Interactive Communication solutions to Carrier, WASP, ISP, CSP and Corporate clients with its diligence, operations reviews, analysis of business prospects and interim management.

Altruist is the clear market leader in the social networking domain of the Indian MVAS market. It has got strong technology capabilities to provide an array of services in the MVAS space. Altruist has tie-ups with all leading Indian Telecom Operators and with a collective reach of over 55% of the total mobile subscribers.

JOB Description:

Designation : Customer Support Executive.

Responsibilities :

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Requirements:

• English + Hindi( Preferred North Indian).
• Graduates / Undergraduates.
• Age Between 18-30 Years.
• Voice and Semi Voice (Chat and Email support).
• Customer Support Executive (Inbound).
• Salary will be 13,000 to 20,000/-(Depends on Communication and Interview).

6 days working 1 day week off(Day shift).