Customer Support Executive
Araca Associates
Customer Support Executive
Araca Associates
Bengaluru/Bangalore
₹20,000 - ₹22,000 monthly
Fixed
₹20000 - ₹22000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
200+ applicants
Job Description
Roles and Responsibilities:-
● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
Job role
Work location
Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Degree/ Specialisation
Any MBA(executive), Any B.Com (Hons.), Any BBM, Any M.Com, Any BBA, Any MBA, B.A in Hindi, Any B.Com, Any BBA (Hons.), Any BBM (Hons.) (Atleast one)
Age limit
18 - 29 years
Gender
Any gender
Interview details
Interview mode
In person
Interview address
Bengaluru, Karnataka, India
About company
Name
Araca Associates
Address
Bengaluru, Karnataka, India
Job posted by Araca Associates
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