Customer Support Executive

Hello Mentor Private Limited

JP Nagar, Bengaluru/Bangalore

₹20,000 - ₹23,000 monthly

Fixed

20000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

31 applicants

Benefits include: PF, Mobile Allowance, Laptop, Health Insurance

Job Description

Role Description : Responsibilities:

  • Manage Large Amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers


Qualification:

  • Any graduate degree
  • Regional Languages (Kannada, Tamil, Telugu, Hindi) mandatory
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer Orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively


Perks and Benefits:

  • Paid annual leaves
  • Long vacation during new year
  • PF, Health Insurance, Team Lunches
  • Great job satisfaction
  • Immense learning & personal development


Additional Details:

  • Job title: Customer Support Executive
  • CTC: Upto 3LPA
  • Location: JP Nagar, Bangalore
  • Job type: Full time (On site)
  • Working days: 6 days
  • Experience: 1-2years
  • Notice Period: Immediate to 7 days

Job role

Work location

1st Phase, J. P. Nagar, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Good Communication Skills, Multiple languages, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Telugu, Tamil, Malayalam, Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Hello Mentor Private Limited

Address

1st Phase, J. P. Nagar, Bengaluru, Karnataka, India

Job posted by Hello Mentor Private Limited

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