Customer Support Executive
Varahome
Customer Support Executive
Varahome
HSR Layout, Bengaluru/Bangalore
₹22,000 - ₹25,000 monthly
Fixed
₹22000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
47 applicants
Job Description
Respond promptly to customer inquiries through multiple channels ( phone, chat).
Provide accurate, valid, and complete customer information using the right tools and resources.
Troubleshoot customer issues and provide solutions to ensure customer satisfaction.
Escalate complex cases to appropriate departments and follow up to ensure resolution.
Collaborate with the team to develop new processes that improve customer satisfaction and response times.
Job role
Work location
Whitebook world, 10th Main Road, Sector 6, HSR Layout, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Telephonic support, Customer care, Customer queries, Escalation support, Customer Grievance Handling, Customer Query Resolution, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Female
About company
Name
Varahome
Address
Whitebook world, 10th Main Road, Sector 6, HSR Layout, Bengaluru, Karnataka, India
Job posted by Varahome
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