Customer Support Executive
Mandovi Motors
Customer Support Executive
Mandovi Motors
Chamrajpet, Bengaluru/Bangalore
₹18,000 - ₹35,000 monthly*
Fixed
₹18000 - ₹25000
Average Incentives*
₹10,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
10 applicants
Benefits include: Annual Bonus, PF, Mobile Allowance, Internet Allowance, Health Insurance, ESI (ESIC)
Job Description
Handle inbound and outbound customer calls / Respond to customer queries via phone, email, and chat / Resolve customer complaints in a timely and professional manner / Provide accurate information about products and services / Maintain records of customer interactions in CRM systems / Follow up with customers to ensure resolution and satisfaction / Escalate complex issues to higher authorities when required / Meet daily/weekly performance targets (calls, resolution, CSAT) / Maintain a positive and professional attitude at all times
Job role
Work location
Maruti Suzuki ARENA (Mandovi Motors, Bengaluru, Chamrajpet), Rajagopalnagar, Raghavendra Colony, Basavanagudi, Chamarajpet, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Good Communication Skills, bpo, Telephonic support, Blended process, Domestic BPO, Call centre support, Oral communication, Call center management, Voice modulation, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Telugu, Tamil, Hindi
Age limit
18 - 60 years
Gender
Any gender
About company
Name
Mandovi Motors
Address
Maruti Suzuki ARENA (Mandovi Motors, Bengaluru, Chamrajpet), Rajagopalnagar, Raghavendra Colony, Basavanagudi, Chamarajpet, Bengaluru, Karnataka, India
Job posted by Mandovi Motors
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