Customer Support Executive

Customer Support Executive | Salary: 20-23 K | Exp: 0-1 years | Loc: Jakkur, Bangalore

Qualification: Any Graduate | Languages: Hindi is MUST, English, Kannada

Timings: 9 am to 6 pm | 6 Days Working(Mon to Sat)

Job Description

- Interact with customers via phone and email to address their inquiries, requests, and concerns in a professional and timely manner.

- Assist customers in tracking shipments and resolving delivery issues.

- Handle customer complaints and provide appropriate solutions or escalate to the relevant department for resolution.

- Ensure adherence to committed TAT.

- Prepare monthly performance reports and attend customer review meetings.

- Collaborate with internal teams to ensure smooth processing for shipment pickups & delivery, and ensure customer satisfaction.

- Identify opportunities to upsell or cross-sell additional products or services to customers.

About Company

-Into end to end supply chain management requirements 

-Operating from last 5 years | About 500+ employees

TO APPLY Call/WhatsApp 8951102231 / 98803 80606 OR Email varshini@roljobs.com

Varshini - Recruitment Specialist

Roljobs® Recruitment Pvt. Ltd.| Healthcare-Medical Recruitment/ IT/Office Staffing Firm

Old Airport Road, Bangalore

https://www.roljobs.com/

Old Airport Road, Bangalore