Customer Support Executive

Roljobs Technology Services Private Limited

Thanisandra, Bengaluru/Bangalore

₹20,000 - ₹23,000 monthly

Fixed

20000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

5 applicants

Job Description

Customer Support Executive | Salary: 20-23 K | Exp: 0-1 years | Loc: Jakkur, Bangalore

Qualification: Any Graduate | Languages: Hindi is MUST, English, Kannada

Timings: 9 am to 6 pm | 6 Days Working(Mon to Sat)

Job Description

- Interact with customers via phone and email to address their inquiries, requests, and concerns in a professional and timely manner.

- Assist customers in tracking shipments and resolving delivery issues.

- Handle customer complaints and provide appropriate solutions or escalate to the relevant department for resolution.

- Ensure adherence to committed TAT.

- Prepare monthly performance reports and attend customer review meetings.

- Collaborate with internal teams to ensure smooth processing for shipment pickups & delivery, and ensure customer satisfaction.

- Identify opportunities to upsell or cross-sell additional products or services to customers.

About Company

-Into end to end supply chain management requirements 

-Operating from last 5 years | About 500+ employees


TO APPLY Call/WhatsApp 8951102231 / 98803 80606 OR Email varshini@roljobs.com


Varshini - Recruitment Specialist

Roljobs® Recruitment Pvt. Ltd.| Healthcare-Medical Recruitment/ IT/Office Staffing Firm

Old Airport Road, Bangalore

https://www.roljobs.com/

Old Airport Road, Bangalore

Job role

Work location

Jakkur, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Blended process, Communication, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Hindi

Age limit

20 - 30 years

Gender

Any gender

About company

Name

Roljobs Technology Services Private Limited

Address

Jakkur, Bengaluru, Karnataka, India

Job posted by Roljobs Technology Services Private Limited

FAQs about this job

Show all

Apply for job