Customer Support Executive

Job Summary

We are hiring a dynamic Sr. Product Specialist - Sales to join our growing team. The ideal candidate will have strong communication skills, a proven track record in B2B or telesales, and a passion for meeting and exceeding sales targets.

Roles & Responsibilities

• Understand the product in detail and provide a quick intro of its features to the users over the call
• Meet Daily, Weekly and monthly sales targets as per company requirements
• Empathising with the pain points of the prospects, understanding their needs and identifying
• opportunities for selling the product.
• Schedule demonstrations for the customers
• Assisting new prospects on the queries over the calls, creating interest in our product offerings.
• Identify, initiate and nurture relationships with potential future prospects that have been identified and build positive relationships with them

Skills & Requirements

• Minimum 2+ years of experience in Inside Sales / Telesales / B2B outbound sales with a Bachelor’s degree in any discipline.
• Must have clear voice modulation and proven experience in phone‑based sales with heavy outbound calling.
• Strong ability to build professional rapport, be target‑driven, and work independently with minimal supervision.
• Comfortable handling high‑pressure situations, multi‑tasking, and managing time efficiently.
• Good team player who can work cross‑functionally across departments and maintain strong relationships.
• Skills include handling B2B clients, strong analytical & data interpretation, upselling, support, and strategy planning; experience with accounting, billing & GST software is a plus.