Customer Support Executive
Tech Mahindra Ltd
Customer Support Executive
Tech Mahindra Ltd
Electronics City, Bengaluru/Bangalore
₹18,500 - ₹20,000 monthly
Fixed
₹18500 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Night Shift
Freshers only
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
500+ applicants
Benefits include: PF, Health Insurance, ESI (ESIC), One-way cab, Two-way cab
Job Description
We are looking for FRESHERS candidates for E-commerce customer support voice process job.
Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.
The executive will be only single point contact for customers so the below skills are a must;
- Empathy towards the customer
- Problem Solving Skills
-Rotational shift(should be comfortable with night shift) will be there.
-Good Communication Skills
Must know - English
-Minimum Edu – 10+2 / Diploma – Education should be of complete.
Two side cab given for night shift
Location – KIADB Industrial Area, Plot No. 45- 47, First Main Rd, Phase II, Electronic City, Bengaluru, Karnataka 560100
Job role
Work location
KIADB Industrial Area, Plot No. 45- 47, First Main Rd, Phase II, Electronic City, Bengaluru, Karnataka 560100 Electronics City, Bengaluru/Bangalore
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Freshers only
Education
12th Pass
Skills
Customer service, Good Communication Skills, Telecalling - Customer Service, Problem solving, Customer Relations, Customer support, Customer satisfaction, Blended process, Domestic BPO, Persuasion, Communication, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Tech Mahindra Ltd
Address
KIADB Industrial Area, Plot No. 45- 47, First Main Rd, Phase II, Electronic City, Bengaluru, Karnataka 560100 Electronics City, Bengaluru/Bangalore
Job posted by Tech Mahindra Ltd
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