Customer Support Executive
Cogent E Services Pvt Ltd
Customer Support Executive
Cogent E Services Pvt Ltd
Marathahalli, Bengaluru/Bangalore
₹18,000 - ₹25,000 monthly
Fixed
₹18000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 23 Oct 2025 - 06 Nov 2025 | Time: 10.00 am - 04.00 pm...See details
Fast HR reply
91 applicants
Benefits include: Overtime Pay, Annual Bonus, PF
Job Description
Customer Support: Handle customer inquiries, complaints, and feedback via phone, email, or chat, ensuring prompt and professional responses.
Issue Resolution: Identify customer needs and provide effective solutions to ensure high satisfaction and retention.
Documentation: Maintain accurate records of customer interactions, transactions, and feedback in the CRM system.
Product Knowledge: Stay updated on company products, services, and policies to assist customers effectively and accurately.
Team Collaboration: Work closely with other departments to resolve complex issues and contribute to improving overall customer experience.
Job role
Work location
Marathahalli, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Chat support, Blended process, Domestic BPO, Call centre support, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
23 Oct 2025 - 06 Nov 2025
Time
10.00 am - 04.00 pm
Other instructions
Please wear formal attire and bring a hard copy of your CV along with a valid ID proof.
About company
Name
Cogent E Services Pvt Ltd
Address
Marathahalli, Bengaluru, Karnataka, India
Job posted by Cogent E Services Pvt Ltd
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