Customer Support Executive
Bhash Software Lab
Customer Support Executive
Bhash Software Lab
Koramangala, Bengaluru/Bangalore
₹17,000 - ₹25,000 monthly
Fixed
₹17000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
36 applicants
Job Description
- Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or ticketing system.
- Understand and resolve customer issues related to SMS platform, WhatsApp API, and voice services.
- Guide customers through setup, troubleshooting, and usage of our platform.
- Coordinate with the technical team for issue resolution and follow-ups.
- Educate clients on best practices and features of our communication solutions.
- Maintain detailed and accurate records of customer interactions and resolutions.
- Ensure high levels of customer satisfaction and build strong relationships.
Job role
Work location
4th Block, Kormangala, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Past role/category experience
Customer Support - Non Voice, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice / Chat
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Female
About company
Name
Bhash Software Lab
Address
4th Block, Kormangala, Bengaluru, Karnataka, India
Job posted by Bhash Software Lab
Show all