Job Title: Customer Support Executive

Job Type: Full-time

Salary: 15k to 20k

Work Hours: 9:30 am to 6:30 pm

Qualification: 12th Mandatory

Experience: Both

Languages: English (Mandatory) with any other languages

Responsibility:

Engage with customers via various communication channels, including phone, email, chat, or in-person.

Provide information about products, services, and policies.

Address customer inquiries, concerns, and issues in a timely and professional manner.

Investigate and resolve customer complaints or issues, aiming for swift and satisfactory solutions.

Escalate complex issues to higher levels of support or management as necessary.