Customer Support Executive

We are Hiring for Customer Support Associates (Bommanahalli, Bangalore).

🚀 About the Role-

Are you the kind of person who can calm chaos with a smile, solve puzzles faster than Google, and make customers feel like they just spoke to their favorite friend? Then we want YOU! As our Customer Support Associate, you’ll be the superhero behind the headset—rescuing customers from confusion, guiding them through tricky situations, and leaving them with a service experience so good they’ll want to write poetry about it.

🎯 What You’ll Be Doing (aka your superpowers)

Answer calls and emails like a pro—fast, friendly, and fabulous.

Play detective 🕵️‍♀️: troubleshoot issues, find root causes, and deliver step-by-step solutions.

✨ Keep records squeaky clean in our CRM (because details matter).

✨ Team up with presales, claims, and other squads to tackle the big, hairy problems.

✨ Follow up like a champ—because closure feels good.

✨ Share customer feedback and help us level up our support game.

🛠️ What We’re Looking For (your toolkit)

✨ Education: Graduation or PUC/Diploma + at least 6 months of calling experience.

✨ Experience: 6 months – 4 years in customer service (bonus points if it’s in e-commerce, hospitality, aviation, SaaS, telecom, or retail).

✨ Languages: Fluent in English AND Hindi (mandatory—because we love bilingual brilliance).

✨ Skills: Problem-solving ninja, tech-savvy learner, and calm under pressure.

✨ Flexibility: Ready to work 6 days a week, rotational shifts, and one weekly off.

✨ Payroll: Comfortable being on third-party payroll.

😍 Why You’ll Love It-

✨ You’ll be the first voice customers hear when they need help—basically the face of the brand.

✨ Every day is different: new people, new problems, new wins.

You’ll grow your skills while helping others, and that’s a win-win.

✨ If you’re empathetic, proactive, and secretly enjoy being the hero in someone’s day, this role is calling your name.

Interested candidates, please reach out at 7338332476.