Customer Support Executive

Job Title: Customer Support Executive (Blended Process)

Location: HSR Layout, Bangalore

Salary: 18,000-23,000

Experience: Fresher to Minimum 4 Years

Work Schedule: 6 Days Working | 1 Weekend Off

Shift: Day Shift

Job Summary

We are hiring a Customer Support Executive (Voice & Non-Voice) to handle customer interactions through calls, chats, and emails. The ideal candidate should have strong communication skills, problem-solving ability, and a customer-first approach to ensure excellent service and timely resolution of queries and complaints.

Key Roles & Responsibilities

Handle inbound customer queries through voice calls, chat, and email in a professional and timely manner

Understand customer requirements, identify concerns, and provide accurate solutions and alternatives wherever applicable

Ensure complete and effective resolution of customer issues and complaints within defined timelines

Escalate complex cases to internal teams when required and follow up until closure

Preferred Skills

Good communication skills in Hindi and English

Basic computer knowledge and typing skills

Customer handling and problem-solving mindset

How to Apply

Interested candidates can share their updated resume to HR Ramya – 9343943344.