Customer Support Executive

Job Title: Customer Support Executive Voice Process (English & Hindi)

Experience: 0 to 2 Years

Location: Bangalore, India

Employment Type: Full-Time

Language Requirement: Fluent in English and Hindi or Tamil

Interested candidates can reach out to HR at 861 845 7497 for more details or to schedule an interview

Job Description:

We are looking for a dedicated and customer-oriented Customer Support Executive (Voice) to join our growing team. The ideal candidate should be fluent in English and Hindi and possess excellent communication skills to handle inbound and outbound customer queries effectively.

Key Responsibilities:

• Handle customer queries via voice calls professionally and efficiently.
• Provide accurate information about products/services.
• Ensure customer satisfaction by resolving issues promptly.
• Maintain records of interactions and follow-up actions.
• Collaborate with internal teams to ensure customer concerns are addressed.

Requirements:

• 0 to 2 years of experience in a voice-based customer support role.
• Excellent verbal communication skills in English and Hindi or Tamil
• Good listening skills and problem-solving abilities.
• Basic computer knowledge.
• Willingness to work in rotational shifts if required.

Perks and Benefits:

• Competitive salary and incentives.
• Opportunity to work in a dynamic and supportive environment.
• Training and career development programs.

How to Apply:

Interested candidates can reach out to HR at 861 845 7497 for more details or to schedule an interview.

Role: Customer Success Associate

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Graduation Not Required