Customer Support Executive
Sudarshan Enterprises [India] Private Limited
Customer Support Executive
Sudarshan Enterprises [India] Private Limited
Shivaji Nagar, Bengaluru/Bangalore
₹15,000 - ₹27,000 monthly
Fixed
₹15000 - ₹27000
Earning Potential
₹27,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
159 applicants
Job Description
We are looking for a Customer Support Executive to manage customer queries, resolve complaints, and ensure customer satisfaction. Responsibilities include answering calls/emails, troubleshooting basic issues, maintaining records, and providing timely and effective solutions.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve product/service issues promptly
- Document customer interactions and feedback
- Escalate complex issues to appropriate departments
Requirements:
- Excellent communication skills
- Problem-solving ability and patience
- Basic computer proficiency
- Prior customer service experience is a plus
Job role
Work location
Shivaji Nagar, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Customer Success, Customer Support - BPO / Voice / Blended, Customer Support - Service Delivery, Customer Support - Non Voice, Customer Support - Operations, Customer Support - Non Voice / Chat, Customer Support - International Voice Process
Skills
bpo, Customer support, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer queries, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Regional language
Fluent in speaking Hindi
Age limit
18 - 60 years
Gender
Any gender
About company
Name
Sudarshan Enterprises [India] Private Limited
Address
Shivaji Nagar, Bengaluru, Karnataka, India
Job posted by Sudarshan Enterprises [India] Private Limited
Show all