Customer Support Executive
Teleperformance
Customer Support Executive
Teleperformance
Marathahalli, Bengaluru/Bangalore
₹22,000 - ₹25,000 monthly
Fixed
₹22000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
84 applicants
Benefits include: PF
Job Description
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
Requirements:
- Problem-solving skills
- Ability to handle stress well
- Ability to listen and pay attention to details
- Possess a pleasant and coupled with fluency in Hindi
Job role
Work location
Marathahalli, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Sales, Customer support, Cross selling, Telesales, Outbound calling, Inbound calling, Telecalling, Call handling, Blended process, Domestic BPO, Customer queries, Voice Process
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Teleperformance
Address
Marathahalli, Bengaluru, Karnataka, India
Job posted by Teleperformance
FAQs about this job
Show all