Customer Support Specialist

Job Title: Customer Support Executive

Company: PropertyAngel Management Pvt. Ltd.

Location: Koramangala, Bangalore

Employment Type: Full-time | On-site

Experience: 0–8 years

Working Days: Monday to Saturday

About the Company

PropertyAngel Management Pvt. Ltd. is a technology-enabled property management organization based in Bangalore. Since 2014, we have supported residential property owners by delivering structured, transparent, and reliable management services. Our operations combine customer support, on-ground coordination, and digital tools to ensure consistent service delivery.

Job Summary

We are looking for a Customer Support Executive to handle customer communication and assist with service coordination. The role involves responding to enquiries, tracking service requests, and working with internal teams to ensure timely updates and resolution. This position is suitable for both fresh graduates and experienced professionals seeking long-term growth in customer support.

Key Responsibilities

• Handle customer enquiries through phone calls, emails, and internal platforms
• Provide accurate information related to services, requests, and processes
• Track and follow up on service requests to ensure closure within timelines
• Coordinate with internal teams to share updates and resolve issues
• Maintain customer data and service records using CRM or internal systems
• Ensure polite, clear, and professional communication with customers
• Adhere to company processes and service standards

Eligibility & Skills

• Graduation in any discipline
• Freshers and candidates with up to 8 years of relevant experience may apply
• Good verbal and written communication skills in English
• Comfortable using computers, email, and basic CRM tools
• Ability to work from the Koramangala office location
• Customer-focused approach and willingness to learn

Compensation & Benefits

• Monthly salary: ₹25,000 – ₹30,000 (CTC), based on experience and role fit
• Performance-based incentives
• Provident Fund and applicable statutory benefits
• Health insurance coverage
• Company-provided laptop and corporate SIM
• Structured training and internal career progression opportunities

Application Process

Interested candidates can apply through any of the following options:

• Online application form:

https://creatorapp.zohopublic.com/propertyangel/pa-hr-recruiter/form-perma/Candidate_Screener/GFyYpFkR3nFFHxPq7kDegRYp6GthPh2O9Q3EnBrZ0v8wSfq28WmN9D1U1kOzAHZb4nz7r4dXsszReb9Jr7xQ3qt8ARp5fHdCC7U1

• Email your updated resume to vaishnavi.s@propertyangel.in
• WhatsApp: 96328 19104

Walk-in Interviews:

11:00 AM – 12:00 PM | Monday to Saturday

(Please call or message before visiting)

Office Address:

PropertyAngel Management Pvt. Ltd.

570/571, 16th A Main Road,

Koramangala 3rd Block,

Bangalore – 560034