Responsibilities:

• Handle Email non-voice tasks efficiently and accurately, ensuring adherence to quality standards and deadlines.
• Handle customer queries, and resolve issues through email, chat, or other non-voice channels.
• Maintain detailed and accurate records of customer interactions and transactions in the CRM system.
• Collaborate with team members to optimize processes and enhance overall customer experience.

Qualifications:

• Graduates, and Postgraduates.
• Freshers: Starting salary of 18,000.
• Experienced: Salary up to 20,000 (6+ Months experience).
• Excellent communication skills, both written and verbal.