Field Level Sales (FLS) – Agency Health

Job Title: Field Level Sales (FLS) – Agency Health

Department: Retail Business Group (Agency – Health)

Function: Open Market (Agency – Health)

Reporting To: Branch Manager

Key Roles & Responsibilities:

• Identify and motivate potential candidates to enroll as insurance agents.
• Activate certified agents by ensuring mobilization of the minimum premium within the stipulated time.
• Ensure agents are well trained and familiar with the company’s products, policies, and sales processes.
• Identify, communicate, and agree on premium targets with agents across different business segments and geographies.
• Maintain a healthy ratio of active agents and reduce agent dormancy.
• Maximize business mobilization through regular follow-ups and relationship strengthening with agents.
• Ensure agents are consistently updated on new products, underwriting guidelines, and company policies.
• Coordinate with internal teams for smooth operations:
• Underwriting Team: Policy approvals
• Branch Operations: Policy issuance
• Claims Team: Claim settlements
• Finance Team: Timely disbursement of agent commissions
• Education & CertificationGraduate / Postgraduate from a recognized university.
• Experience & SkillsExperience in developing and expanding an agency sales network, including onboarding fresh agents and hiring from competitors.
• Ability to train and mentor advisors on product knowledge and sales processes.
• Strong capability to handle and resolve channel partner queries efficiently.
• Experience in joint customer meetings with channel partners for new sales and servicing requirements.
• Ability to conduct team meetings and provide guidance to improve team productivity.
• Strong relationship management, sales, and leadership skills.