Field Service Engineer

This is a full-time, on-site role for a Field Service Engineer based in Hyderabad.

Your primary responsibility is to keep NOSH cooking robots running smoothly at customer sites through service, repair, replacement, and preventive maintenance.

 The diagnosis team will handle backend technical analysis and remote debugging, while you will handle the hands-on repair and maintenance work.What You Will Do

• Perform on-site repairs, part replacements, and corrective maintenance of NOSH robotics systems
• Diagnose physical issues related to hardware, electronics, sensors, motors, actuators, and connectors
• Execute scheduled preventive maintenance to ensure optimal machine uptime
• Follow standard service procedures, checklists, and documentation protocols
• Coordinate with the diagnosis team for remote support when deeper analysis is required
• Maintain service logs, spare parts usage, and daily activity reports
• Ensure efficient problem resolution and maintain high customer satisfaction
• Provide basic operational guidance to customers as needed (no installations)

You will act as the hands-on engineering support ensuring our robots perform reliably every single day.Qualifications

• 1–4 years of experience in field service, appliance repair, automation servicing, or similar roles
• Strong skills in mechanical repair, basic electronics, wiring, connectors, sensors, motors, and actuators
• Experience with preventive maintenance and on-site hardware troubleshooting
• Ability to work independently at customer locations and solve issues with a structured approach
• Good communication skills and customer-handling ability
• Diploma or degree in Electronics, Electrical, Mechanical, Mechatronics, or relevant fields
• Experience or interest in robotics, automation, or hardware maintenance is a strong plus