Greet patients and visitors in a courteous and professional manner.

Handle patient registrations, admission formalities, and maintain accurate records.

Schedule and manage appointments for doctors and consultants.

Answer phone calls, emails, and handle general inquiries.

Coordinate with various departments (nursing, billing, laboratory, etc.) for smooth operations.

Guide patients regarding hospital processes and service areas.

Collect consultation fees, issue receipts, and assist with billing inquiries.

Maintain cleanliness and order at the front desk area.

Ensure confidentiality of patient information.

Assist in emergency situations by guiding patients/families appropriately.

Maintain appointment logs, patient feedback, and daily reports.