Front Desk Manager

Job Summary:

We are seeking a friendly, organized, and professional Front Desk Receptionist to be the first point of contact for patients at our dermatology clinic. The role involves managing reception duties, coordinating patient appointments, handling phone and administrative tasks, and ensuring a warm and efficient patient experience.

Key Responsibilities:

• Greet patients and visitors with a welcoming and professional demeanor.

• Manage patient check-in and check-out processes, including verifying demographics and insurance details.

• Schedule and confirm appointments, referrals, and follow-up visits.

• Answer and direct incoming calls, take accurate messages, and handle general inquiries.

• Collect co-payments, outstanding balances, and assist with basic billing questions.

• Maintain and update patient records in the clinic system promptly and accurately.

• Provide general administrative support including filing, scanning, and correspondence management.

• Support clinic staff and providers as needed to ensure smooth operations.