Front Desk Receptionist

About Cornerstone Rehab Services

Cornerstone Rehab Services is a multi-disciplinary rehabilitation center committed to providing high-quality audiology and therapy services. We believe in compassionate care, operational excellence, and a team approach to client support.

Job Summary

We are seeking a dynamic and organized individual to manage both front desk responsibilities and back-end administrative operations. This role is ideal for someone who thrives in a healthcare environment, values client interaction, and ensures smooth day-to-day clinic functioning.

Key Responsibilities

Front Desk Duties

• Greet patients and visitors warmly, providing a professional and welcoming first impression.

• Manage patient check-ins and check-outs efficiently.

• Handle incoming phone calls, WhatsApp, and email inquiries.

• Schedule appointments and follow-ups using clinic software or manual registers.

• Collect consultation fees, issue receipts, and maintain daily payment logs.

• Maintain a tidy and organized front desk and waiting area.

Back-End Duties

• Coordinate with therapists and audiologists for session updates and scheduling changes.

• Maintain accurate patient records, files, and documentation (physical and digital).

• Assist in inventory management, including ordering and tracking of audiology equipment and accessories.

• Support billing, insurance documentation (if applicable), and monthly reporting.

• Follow up with patients for reviews, feedback, or pending payments.

• Assist in marketing coordination – handling brochures, basic social media messages, or patient awareness reminders.

Qualifications and Skills

• Bachelor’s degree or Diploma in any discipline.

• 1+ years of experience in a front office or administrative role (healthcare experience preferred).

• Excellent communication skills – spoken and written English and Kannada.

• Strong organizational and multitasking abilities.

• Proficient in basic computer applications (Excel, Word, email).

• Friendly, patient, and professional demeanor.

Preferred Qualities

• Experience using clinic software or EMR tools.

• Knowledge of audiology or therapy-related services is an advantage.

• Ability to stay calm under pressure and manage multiple responsibilities.

Work Schedule

• 6 days a week (Sunday off or alternate off day)

• Timings: 9:30 AM – 6:30 PM (flexibility required based on clinic needs)

How to Apply

Email your resume to contact@cstbangalore.com

Call/WhatsApp: +91 7022 530 530