Guest Relation Executive
Itcons E-Solutions Private Limited
Guest Relation Executive
Itcons E-Solutions Private Limited
Bengaluru/Bangalore
₹17,000 - ₹19,000 monthly
Fixed
₹17000 - ₹19000
Earning Potential
₹19,000
Job Details
Interview Details
Job highlights
Urgently hiring
6 applicants
Benefits include: PF
Job Description
JOB DESCRIPTION ASSISTANT CAFÉ MANAGER-L1&L2 KRA: 1. Executing company’s objectives in the region 2. Ensure store compliance with company’s operational procedures 3. Lead, motivate & develop team to maximize profits 4. Drive customer focus through service standards in area Knowledge, Skills & Abilities: Excellent communication & influencing skill Result oriented Financial awareness & understanding of P&L Ability to analyze reports Sales & marketing orientation Planning & organizational skills Building & developing high performance team Operating system & internet skills Qualifications: Exposure: BHM graduate/ Diploma/ any relevant degree or with relevant experience. 1.6 - 5 years of experience in handling multiple F&B units Retail or related industry exposure Age Limit from 18 to 30 years. Duties & Responsibilities: Financial: Supervise an individual outlet. Maximize Café sales performance and drive profits. Sales forecasting and apportioning targets across teams. Assuring the Timely & Accurate indent is placed for the café. Wastage control measures. Timely forecast of the stock in order to ensure the smooth operation of the cafe. HR/ L&D Management: Motivating the team to ensure the sales target in met. Grievance handling & solving issues. Ensure the Training Certification of team members. Process Indicators: Ensuring all the documentation related to the café is done on time (Sales Reports/ Café Registers). Ensuring the Quality Audits done on day to day basis. Integrity cost controllable & Waste Management. Customer orientation: Ensure all the Customer complaints are resolved. Analysis of Customer database complaints & drive the footfall in the cafes. Ensuring the Training norms are met. Ensuring 90% score in the Management Visit Report. Authority Issue Coach & Counsel to Team members/OT
Job role
Work location
Bangalore, Karnataka, India
Department
Restaurant / Hospitality / Tourism
Role / Category
Cook / Chef / Kitchen Help
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Post Graduate
Past role/category experience
Hospitality Management, Cook / Chef / Kitchen Help
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Master in Hotel Management
Age limit
18 - 30 years
Gender
Male
Interview details
Interview mode
In person
Interview address
Bangalore, Karnataka, India
About company
Name
Itcons E-Solutions Private Limited
Address
Bangalore, Karnataka, India
Job posted by Itcons E-Solutions Private Limited
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