Hospital Receptionist

We are seeking a proactive and detail-oriented Hospital Receptionist to manage our front desk operations and oversee essential billing and insurance processes. This dual-role position requires exceptional customer service skills and a strong understanding of medical administration to ensure a smooth, professional, and financially sound patient experience.

Key Responsibilities:

• Greet, register, and check-out patients, managing multi-line phone systems and scheduling appointments efficiently.
• Verify patient insurance eligibility, benefits, and coverage; obtain necessary pre-authorizations and referrals.
• Collect co-pays, deductibles, and outstanding balances; process payments and explain billing statements clearly.
• Submit accurate claims to insurance companies, follow up on denials, and resolve billing discrepancies.
• Maintain accurate patient records within our Electronic Health Record (EHR) system in compliance with HIPAA regulations.
• Coordinate communication between patients, families, and medical staff to support seamless patient care.

Required Qualifications:

• High school diploma or equivalent; medical billing certification is a plus.
• Proven experience in a healthcare administrative or reception role.
• Proficiency with EHR and medical billing software.
• Solid knowledge of medical terminology, insurance practices, and HIPAA guidelines.
• Strong organizational skills, attention to detail, and excellent communication abilities.

Join our team and help us deliver exceptional patient care and administrative support. Apply today!