HR Manager

Aubree Le Chocolatier is a leading premium patisserie brand known for artisan cakes, handcrafted chocolates, and world-class desserts, operating across 18+ branches in Bangalore. We believe in delivering excellence through creativity, quality, and people. Our team is at the heart of everything we do, and we’re looking for a dynamic HR Manager who can nurture, support, and elevate our growing workforce.

Key Responsibilities

1. Recruitment & Staffing

• Manage end-to-end recruitment for outlets, production, operations, and corporate roles.
• Coordinate manpower planning with department heads.
• Conduct interviews, shortlist candidates, and ensure timely hiring.
• Maintain talent pipelines for critical roles.

2. Onboarding & Training

• Create a smooth onboarding experience for new employees.
• Organize orientation programs, product training, hygiene & safety sessions.
• Conduct regular training for café staff, bakers, and service teams to enhance skills and customer experience.

3. Employee Relations & Engagement

• Build positive workplace culture across all branches.
• Address employee concerns professionally and confidentially.
• Implement engagement initiatives—festive celebrations, rewards & recognition, team-building activities.

4. Performance Management

• Develop KPIs for different teams (production, retail, operations, logistics).
• Conduct appraisals, performance reviews, and progression planning.
• Identify skill gaps and arrange training or coaching.

5. Payroll & Attendance Coordination

• Monitor attendance, leave management, shift schedules, and absenteeism.
• Coordinate with the accounts team to ensure accurate monthly payroll.
• Maintain employee records and oversee HR MIS reports.

6. HR Policies & Compliance

• Ensure compliance with labour laws, FSSAI guidelines (where applicable), and company policies.
• Maintain statutory documents – PF, ESI, gratuity, shops & establishment compliance.
• Update HR policies in line with business growth.

7. Conflict Resolution & Discipline

• Handle grievances, misconduct, or disciplinary cases with fairness and professionalism.
• Maintain a safe and respectful work environment.

8. Branch HR Support

• Provide strong operational HR support to all Aubree outlets.
• Conduct surprise audits for staff hygiene, grooming, and adherence to brand SOPs.
• Ensure manpower availability during peak seasons.