Job Title: Admission OfficerDepartment: Sales

Location: Bangalore

Reporting To: Branch Head

Work Type: Full-time | Weekly Off: Rotational

Experience Required: 2–7 Years

Job PurposeThe Admission Officer is responsible for conducting structured counselling sessions with students and parents to understand academic goals and recommend suitable educational programs. The role requires a strong orientation towards sales and customer engagement, with a focus on converting leads into successful admissions.

• Key ResponsibilitiesConduct counselling sessions to assess and understand the academic needs of students.
• Promote and sell a portfolio of educational programs through up-selling and cross-selling.
• Convert prospective leads into confirmed admissions by following a consultative sales approach.
• Maintain accurate student records in the lead management system and ensure timely follow-ups.
• Participate actively in training programs to continuously upgrade product knowledge and sales techniques.
• Adhere to internal compliance and operational guidelines.
• Required Skills and CompetenciesExcellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Ability to handle students and parents with empathy and patience.
• Proficiency in Microsoft Office and CRM tools.
• Fluency in English and at least one regional language.
• Preferred AttitudeCustomer-focused mindset with a proactive approach.
• Ownership and accountability in meeting sales targets.
• Collaborative and team-oriented with strong emotional intelligence.
• Result-driven and resilient under pressure.
• Educational QualificationBachelor’s degree is mandatory.
• Candidates with a background in BTech, MBA, Psychology, or Education will be preferred.
• ExperiencePrior experience in education counselling or academic sales is desirable.
• Background in Business-to-Customer (B2C) sales from any industry will be considered an advantage.
• Key StakeholdersExternal: Students, Parents
• Internal: Academic and Non-Academic Branch Staff, Regional Sales and Operations Teams, Student Support Services