Inside Sales Executive

Key Responsibilities:

- Conduct outbound calls to potential customers to promote and sell refurbished mobile phones.

- Provide detailed information about our products, features, and benefits to prospective customers.

- Achieve daily/weekly/monthly call targets and contribute to sales goals.

- Address customer inquiries and resolve issues related to orders, returns, and product information.

- Maintain accurate records of calls, customer interactions, and feedback in our CRM system.

- Collaborate with the sales team to identify new opportunities and achieve sales targets.

- Follow up with leads and maintain relationships to ensure customer satisfaction and retention.

- Assist in gathering customer feedback for continuous improvement of services and products.

Preferred Qualifications:

- Minimum 2 years of experience in outbound calling or tele sales, preferably in the retail or technology

sector.

- Excellent communication and interpersonal skills.

- Strong persuasive skills and the ability to handle objections effectively.

- Languages- English, Kannada & Hindi is must.

- Proficient in using CRM software and Microsoft Office Suite.

- Ability to work independently and as part of a team in a fast-paced environment.

- Knowledge of refurbished mobile phones and the e-commerce industry is a plus.