International Voice & Non-voice process

Company : - IGT (InterGlobe Technologies)

Process: - Expidia

Role :- Customer Service Associate (Voice & Non-voice)

Primary Job Responsibility:

* Understands the various computer screens and how to utilize them effectively

* Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

* Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

* Adheres to all company and specific Contact Centre policies and procedures

* Completes any work as assigned by Management

Education and Essential Experience:

* 6 months BPO or Travel experience

* Excellent Written and spoken communication, business technical writing

* Computer Skills ability/experience using computer applications

* Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

Salary: -

·    Experience: Upto 28k CTC – 25k in hand.

Interview Rounds:

HR Round

Versant Test Round

Operations Round

Location : 

4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

https://g.co/kgs/fqsWzq3