International BPO Executive

Key Responsibilities:

• Lead and motivate a team of sales executives to achieve assigned targets
• Monitor daily sales performance and ensure productivity
• Drive customer acquisition and sales conversion
• Prepare and maintain sales reports and MIS using MS Excel
• Coach, train, and support team members to improve performance
• Ensure adherence to company policies and sales processes.

Key Roles

• Instructor: Directly teaches content, explains complex topics, and leads sessions.
• Facilitator: Guides discussions, encourages peer learning, and supports participants in self-discovery.
• Coach/Mentor: Offers one-on-one guidance, feedback, and support for individual growth.
• Consultant: Advises organizations on training needs and solutions.
• Manager: Plans, organizes, and oversees the entire training process.
• Innovator: Helps manage change through training and introduces new methods.