International Customer Support Excecutive

Position: International Customer Support Executive for E-Commerce Platform

Location: Marathalli

Job Type: Full-time

Salary: Up to ₹30000

Responsibilities:

• ● Handle inbound and outbound calls from international customers.
• ● Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• ● Communicate effectively in English, demonstrating excellent verbal and written skills.
• ● Collaborate with cross-functional teams to meet service level agreements (SLAs).
• ● Maintain accurate records of interactions and follow established processes.

Qualifications:

• 1. Bachelor’s degree (UG/Grads) preferred.
• 2. Minimum 6 months of experience in international voice process or customer support.
• 3. Strong communication skills, active listening, and problem-solving abilities.
• 4. Ability to work in a dynamic environment and adapt to changing priorities.