International Voice Process Agent

Job Description We are seeking a Client Services Support Specialist with strong international inbound voice experience to join our team. The ideal candidate should possess excellent communication skills, active listening abilities, and proficiency in typing and MS Office tools. Key Responsibilities:  Handle inbound international customer service calls effectively and professionally.  Provide accurate information, resolve issues, and ensure a high level of customer satisfaction.  Demonstrate excellent communication, active listening, and problem-solving skills.  Maintain records of customer interactions and update systems as required.  Adhere to process guidelines and meet quality, productivity, and SLA targets.