International Voice Process Agent
Glympse Human Capital Services
International Voice Process Agent
Glympse Human Capital Services
BTM Layout, Bengaluru/Bangalore
₹35,000 - ₹60,000 monthly*
Fixed
₹35000 - ₹55000
Average Incentives*
₹5,000
Earning Potential
₹60,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
17 applicants
Benefits include: Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Health Insurance, 5 working days, One-way cab
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Contact Swathi @ 9901777673
Job role
Work location
J. P. Nagar, Bengaluru, Karnataka 560078, India BTM Layout, Bengaluru/Bangalore
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer support, Upselling, Blended process, Domestic BPO, Call centre support, Customer care, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Glympse Human Capital Services
Address
J. P. Nagar, Bengaluru, Karnataka 560078, India BTM Layout, Bengaluru/Bangalore
Job posted by Glympse Human Capital Services
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