International Voice Process Associate/Sr. Associate

Tech Mahindra Ltd

Electronics City, Bengaluru/Bangalore

₹18,000 - ₹32,500 monthly*

Fixed

18000 - ₹30000

Average Incentives*

2,500

Earning Potential

32,500

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

200+ applicants

Benefits include: 5 working days, Two-way cab

Job Description

We are hiring for one of the leading E-commerce support (International Voice Support) in Bangalore.


Location: Bangalore

Domain : US Voice Support (International voice Process)

Experience: Freshers & Experience

Qualification: UG/PG


# Perks & Benefits

-Salary Package: INR 3 LPA to INR 4.75 LPA

-Convenient Commute: 2-way cab facility for safe and hassle-free travel (Cab deduction apply)

-Career Growth: Ample opportunities for learning, development and career advancement

-Work Schedule: 5-day work week with rotational shifts


# Skills Required

-Strong Communication Skills: Excellent spoken English

-Flexibility: Comfortable working in rotational shifts, including nights


# Role & responsibilities

-Resolving queries related to ecommerce experience issues.

-Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.

-Listen actively to customer needs, concerns, feedback and respond appropriately.

-Accurately document customer interactions and update records in the system.


To Apply:

Call us @

Giko - 6360926003

Prathamesh - 9059659030


NOTE: NO WALK-IN INTERVIEW.

Job role

Work location

TECH MAHINDRA, Phase II, Electronic City, Doddanagamangala Village, Bengaluru, Karnataka

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Operations, Customer Support - International Voice Process

Skills

Good Communication Skills, International calling, Inbound calling, Blended process, English speaking, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 45 years

Gender

Any gender

About company

Name

Tech Mahindra Ltd

Address

TECH MAHINDRA, Phase II, Electronic City, Doddanagamangala Village, Bengaluru, Karnataka

Job posted by Tech Mahindra Ltd

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