IT Coordinator

🏢 Role Overview

The IT – Project Coordinator will oversee the implementation, maintenance, and optimization of Peppy Books ERP systems within the Franchisee Locations. This role requires a blend of technical expertise, financial software proficiency, and leadership skills to ensure smooth operations across accounting, inventory, and compliance functions.

📌 Key Responsibilities

• Peppy Books ERP Management
• Install, configure, and maintain Peppy Books ERP software across departments
• Customize Peppy Books modules to meet business-specific needs (e.g., GST, payroll, inventory)
• Ensure data integrity, backups, and version control within Peppy Books
• IT Infrastructure Oversight
• Manage servers, networks, and hardware supporting Peppy Books and other business applications
• Monitor system performance and troubleshoot issues proactively

Data Security & Compliance

• Implement cybersecurity protocols to protect financial data
• Ensure compliance with statutory regulations (GST, TDS, etc.) through Peppy Books
• Team & Project Leadership
• Lead IT support staff and coordinate with finance teams for Peppy Books-related projects
• Train users on Peppy Books features and best practices
• Vendor & Stakeholder Coordination
• Liaise with Peppy Books solution providers for upgrades and technical support
• Collaborate with auditors and external consultants for system audits
• Coordinate with Royaloak Purchase team for product master updates
• Coordinate with D365 team to get Integration of Product, price, photos, Account statements, Billing etc.

Required Skills

• Proficiency in Tally ERP 9 / Tally Prime
• Strong understanding of accounting principles, taxation, and inventory management
• Experience in IT systems administration, networking, and data security
• Excellent problem-solving, communication, and project management skills

🎓 Qualifications

• Bachelor’s degree in IT, Computer Science, or Commerce
• Certifications in Peppy Books and IT infrastructure (preferred)
• 5+ years of experience in IT management with hands-on Peppy Books expertise