IT Engineer

1) Technical support: Offer timely and effective technical support to end-users, resolving hardware and software issues.

2) System administration: Perform regular system checks, updates, and backups, maintaining system integrity and security.

3) Network management: Configure and troubleshoot network issues, ensuring reliable and secure network connectivity.

4) Incident management: Log and manage incidents using our IT service management tool, escalating issues when necessary.

5) User training: Educate users on best practices and new technologies to enhance their IT literacy and productivity.

6) Documentation: Maintain comprehensive documentation of IT procedures, solutions, and configurations.