IT Support Executive
Spectra Technovision
IT Support Executive
Spectra Technovision
Jaya Nagar, Bengaluru/Bangalore
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
200+ applicants
Benefits include: Annual Bonus, PF, Flexible Working Hours, ESI (ESIC)
Job Description
💻 Job Title: IT Support Executive
🏢 Company: Spectra Technovision
📍 Location: 22, 3rd Floor, 10th B Road, Jayanagar 4th Block, Bangalore, Karnataka
🕘 Shift: Day Shift (Full Time)
✨ Job Summary
Spectra Technovision is hiring an IT Support Executive to handle software implementation, technical support and customer assistance through calls and remote sessions.
🛠️ Key Responsibilities
• Provide technical support via calls & remote tools (AnyDesk etc.) ☎️
• Perform software installation, configuration & implementation 🖥️
• Conduct user training & product demonstrations 🎓
• Handle L1 troubleshooting & inbound customer queries 🛠️
• Write SQL queries for database troubleshooting 🗄️
• Deploy patches on UAT & production IIS servers ⚙️
• Maintain ticketing system & escalate unresolved issues 🎫
• Collect customer feedback for product improvements 📊
• Ensure customer satisfaction & retention 😊
👤 Candidate Requirements
• Age: 20 – 28 years 🎯
• Gender: Both genders allowed 👨💻👩💻
• Education: Graduate 🎓
• English: Intermediate English 🗣️
• Experience: Freshers can apply 🌟
Language - Kannada or Hindi
🎯 Required Skills
• SQL & IIS Knowledge
• Technical Troubleshooting & IT Service Management
• Software Deployment & Implementation
• Inbound Customer Support
• Software Support Tools & Ticketing Systems
• Customer Query Resolution
💰 Salary & Benefits
• Salary: ₹20,000 – ₹25,000 💵
• Perks: Annual Bonus 🎁 + PF + ESI 🏥 + Flexible Working Hours ⏰
📞 Contact Person: Sneha Amarale – 7574800095
Job role
Work location
10th B Main Road, 4th T Block East, 4th Block, Jayanagar, Bengaluru, Karnataka, India
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
SQL, Telecalling - Customer Service, IIS, Inbound calls, Technical support, Software deployment, Training and support, Software support tools, Software troubleshooting, IT service management, Technicial support, Software issues handling, Software implementation, Technical troubleshooting, Customer Query Resolution
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Hindi
Degree/ Specialisation
B.Sc in Information Technology/ Computer Science, MCA in Cloud Computing, BCA in Mobile Application and Web Technology/ Cloud Computing, BE/B.Tech in Computer Science, Master in Computer Applications (MCA), BBA in Information Technology, Bachelor in Information Technology, B.Com in Information Technology (Atleast one)
Age limit
20 - 28 years
Gender
Any gender
About company
Name
Spectra Technovision
Address
10th B Main Road, 4th T Block East, 4th Block, Jayanagar, Bengaluru, Karnataka, India
Job posted by Spectra Technovision
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