ITI Technician

Atria Convergence Technologies

Bengaluru/Bangalore

₹18,000 - ₹40,000 monthly*

Fixed

₹18000 - ₹35000

Average Incentives*

₹5,000

Earning Potential

₹40,000

You can earn more incentive if you perform well

Field Job

Full Time

Freshers only

Basic English

Job Details

Interview Details

Job highlights

3 applicants

Job Description

  • Perform site surveys to assess installation requirements.
  • Install and configure network equipment (e.g., modems, routers, ONTs) at customer premises.
  • Ensure timely activation of new services and troubleshoot any connectivity issues.
  • Educate customers on the use of services and equipment.
  • Conduct regular maintenance checks on network elements to ensure optimal performance.
  • Escalate complex issues to higher-level support teams when necessary.
  • Maintain accurate records of network infrastructure and configurations.
  • Provide excellent customer service and address customer inquiries and complaints promptly.
  • Ensure customer satisfaction with the installation and service activation process.
  • Adhere to safety protocols and guidelines in all field activities.
  • Report any safety hazards or concerns to the Team Leader.
  • Follow established processes and procedures for installation, maintenance, and troubleshooting.
  • Identify areas for improvement in the deployment/installation process.
  • Provide feedback to management on potential solutions to enhance service levels and operational efficiency.


Job role

Department

Operations

Role / Category

Telecom Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

12th Pass

English level

Basic English

Gender

Any gender

About company

Name

Atria Convergence Technologies

Address

Bangalore, Karnataka, India

Job posted by Atria Convergence Technologies

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