Jewellery Sales Associate

Counter sales

Job Summary

The Counter Sales Executive is responsible for assisting customers, showcasing silver jewellery, closing sales, and maintaining an excellent in-store experience. The role requires strong customer service skills, product knowledge, and basic billing and inventory handling.

Key Responsibilities

• Greet customers politely and understand their jewellery requirements
• Display and explain silver jewellery designs, purity, pricing, and care instructions
• Assist customers in selecting products and closing sales
• Handle billing, cash/card/UPI payments, and generate invoices accurately
• Maintain cleanliness and attractive display of counters and showcases
• Manage daily stock handling, tagging, and basic inventory records
• Coordinate with the store manager for stock replenishment and reporting
• Handle customer queries, complaints, and after-sales support professionally
• Follow showroom policies related to security, billing, and customer handling

Required Skills & Qualifications

• Minimum education: 10th / 12th pass (Graduation preferred)
• Prior experience in jewellery, retail, or counter sales preferred
• Basic knowledge of silver jewellery, weights, and pricing (training can be provided)
• Good communication and interpersonal skills
• Honest, well-groomed, and customer-focused attitude
• Ability to handle cash and billing software
• Comfortable standing for long hours

Preferred Qualities

• Experience in silver or fashion jewellery sales
• Ability to upsell and cross-sell products
• Local language fluency and basic English/Hindi
• Team player with a positive attitude

Work Details

• Work Location: Showroom-based
• Working Hours: As per showroom timings
• Salary: As per experience + incentives/commission