KYC Executive
PhonePe
KYC Executive
PhonePe
JP Nagar, Bengaluru/Bangalore
₹18,000 - ₹22,000 monthly
Fixed
₹18000 - ₹22000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
139 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Act with integrity & think custom er-first in every interaction. Handle cases which involves video calling .Follow specified process guidelines defined for the process Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Recommend process improvement.
Have excellent written and verbal communications. Have good learnability. Be an active listener and deal well with objection. Have strong customer orientation and ability to adapt/respond to different scenarios. Be a team player, flexible and open to feedback. Ability to multitask, prioritize, and manage time effectively. Should be able to speak in English and Hindi.
Job role
Work location
J. P. Nagar, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Customer Support - Operations, Back Office, Customer Support - BPO / Voice / Blended, Customer Support - Service Delivery, Customer Support - Non Voice / Chat
Skills
Good Communication Skills, Customer support, Document verification, KYC verification, Domestic BPO, Customer care, KYC, Client verification, Customer base analysis, Customer KYC, Documentation Verification, Customer Verification, KYC Processes, KYC Compliance, Customer KYC Verification
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
PhonePe
Address
J. P. Nagar, Bengaluru, Karnataka, India
Job posted by PhonePe
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