Loan Executive

Department: Sales 

Location: Bangalore/Hyderabad 

Reports To: Area Sales Manager 

Job Summary: 

The Relationship Manager for Home Loan Sales (DSA) will be responsible for driving sales of home loans through a network of Direct Sales Agents. The individual will support DSAs in achieving their sales targets, assist in identifying new business opportunities, and ensure a smooth loan process for customers. This role will also involve providing ongoing guidance and training to DSAs to enhance their performance and ensure high-quality service. 

Key Responsibilities: 

1. Sales & Business Development: 

• Achieve sales targets for home loans through a network of DSAs. 
• Identify and onboard new DSAs to expand the sales network. 
• Develop and implement strategies to generate leads and convert them into home loan sales. 
• Provide guidance to DSAs on improving their sales pitch and techniques. 

1. Customer Relationship Management: 

• Build strong relationships with potential home loan customers and ensure they have a positive experience throughout the loan process. 
• Address customer queries and concerns promptly, ensuring customer satisfaction. 
• Coordinate with the processing team to ensure smooth loan approval and disbursement. 

1. Loan Process Management: 

• Support DSAs in gathering all necessary documentation for loan applications. 
• Ensure that all loan applications processed by DSAs are complete, accurate, and comply with internal policies. 
• Work with credit teams to ensure timely loan approvals and disbursements. 

1. Market Knowledge: 

• Keep up-to-date with industry trends, competitor products, and market conditions. 
• Share insights with the sales team to identify new business opportunities and improve sales strategies. 

1. Reporting & Compliance: 

• Track and report on sales progress for both individual DSAs and the team as a whole. 
• Ensure that all DSA activities are in compliance with regulatory requirements and company policies. 
• Maintain and update customer data and sales records in CRM systems. 

Skills and Qualifications: 

• Educational Qualification: Graduate in any discipline. A background in finance, sales, or marketing is preferred. 
• Experience: 
• Minimum 2-3 years of experience in home loan sales or financial product sales. 
• Prior experience managing DSAs or sales teams is a plus. 
• Key Skills: 
• Strong interpersonal and communication skills. 
• Good negotiation skills and the ability to close deals. 
• Strong relationship-building capabilities. 
• Knowledge of home loan products, interest rates, and market trends. 
• Ability to provide mentorship and support to sales agents. 
• Technical Skills: 
• Familiarity with MS Office, CRM tools, and loan processing software.