Loan Manager

Job Title: Area Sales Manager (ASM) – Home Loans 

Locations: Bangalore / Hyderabad / Mumbai / Pune / Gurgaon

Reports To: Regional Sales Manager

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Job Overview:

This role involves recruiting and managing partners, agents, brokers, distributors and generating leads, supporting customer acquisition, and ensuring seamless loan processing. The ASM will play a key role in achieving sales targets, expanding channel networks, ensuring compliance, and maintaining strong relationships with internal and external stakeholders.

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Key Responsibilities:

1. Sales Target Achievement

• Achieve and exceed monthly, quarterly, and annual sales targets for home loan products across channels.

• Drive lead generation, conversion, and timely processing of applications in coordination with partners.

2. Channel Partner Management 

• Recruit, onboard, and manage a strong network of partners, agents and distributors.

• Conduct training and upskilling sessions to enhance product knowledge, process awareness, and compliance adherence.

• Regularly engage with partners to ensure productivity and business alignment.

3. Lead Generation & Conversion

• Collaborate with both channels to generate high-quality leads and support partners to convert them into successful disbursals.

• Monitor performance metrics like lead-to-login and login-to-disbursal ratios, and take action to improve conversion efficiency.

4. Relationship Management

• Maintain long-term, productive relationships with partners to drive consistent business.

• Support partners in handling customer interactions and resolving issues efficiently.

5. Market Development & Strategy

• Analyze regional trends, competitor activities, and partner performance to develop market penetration strategies.

• Identify new opportunities to grow home loan business in untapped areas or through new partners.

6. Compliance & Risk Mitigation

• Ensure all applications and customer documentation comply with internal policies and regulatory norms.

• Monitor partner adherence to compliance and mitigate operational or reputational risks.

7. Internal Coordination

• Collaborate with Credit, Operations, and Marketing teams to streamline processes, reduce turnaround time, and enhance customer satisfaction.

• Contribute to the development of partner engagement campaigns or regional sales initiatives.

8. Reporting & Analysis

• Provide accurate and timely reports on sales pipeline, partner performance, market insights, and challenges.

• Track KPIs and suggest course-corrective actions as required.

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Key Skills & Qualifications:

• Experience: Minimum 5 years in home loans, financial services, or channel sales management. 

• Education: Bachelor’s degree in Business, Finance, Marketing, or related field (MBA is an advantage).

• Sales Expertise: Proven track record of achieving sales targets in the home loan or financial products domain.

• Communication: Excellent verbal and written communication skills for partner and customer engagement.

• Product & Process Knowledge: In-depth understanding of home loan products, documentation, credit policies, and compliance requirements.

• Leadership & Execution: Ability to drive execution, solve problems, and align teams towards goals.

Thanks & regards