Logistics Executive

About Stownest Storage

Stownest Storage is a premier provider of cutting-edge storage solutions, committed to simplifying the storage experience for individuals and businesses. Our user-friendly platform, stownest.com, connects customers to our state-of-the-art facilities and innovative services, ensuring a seamless and reliable storage journey.

Job Description

As a Logistics & Supply Chain Executive at Stownest Storage, you will play a critical role in managing and optimizing the end-to-end logistics operations. You will ensure smooth coordination between customers, warehouse teams, and transportation partners to deliver efficient, timely, and secure storage and movement of goods.

Key ResponsibilitiesLogistics Coordination:

Manage day-to-day logistics operations including pickup, transportation, storage, and delivery of customer goods while ensuring adherence to timelines and service standards.

Supply Chain Management:

Oversee the flow of goods across warehouses and facilities, ensuring optimal inventory handling, space utilization, and operational efficiency.

Customer Interaction:

Act as a point of contact for customers regarding logistics updates, service scheduling, and issue resolution, ensuring a seamless experience.

Vendor & Partner Management:

Coordinate with transport vendors, packing teams, and third-party partners to ensure service quality, cost efficiency, and timely execution.

Order & Process Management:

Plan and execute order processing, including scheduling pickups/deliveries, route planning, and resource allocation.

Inventory & Warehouse Oversight:

Monitor inventory records, ensure proper documentation, and maintain accuracy in stock movement within the warehouse management system.

Issue Resolution:

Identify and resolve operational challenges such as delays, damages, or discrepancies, ensuring minimal disruption to service.

Data Management & Reporting:

Maintain accurate records of logistics activities, update CRM/WMS systems, and generate reports to track performance metrics.

Cross-functional Collaboration:

Work closely with sales, customer support, and operations teams to align logistics processes with customer expectations and business goals.

Continuous Improvement:

Analyze logistics performance, identify process gaps, and implement improvements to enhance efficiency, reduce costs, and improve customer satisfaction.

• Key Skills & RequirementsStrong understanding of logistics, supply chain, and warehouse operations
• Excellent coordination and communication skills
• Problem-solving mindset with attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in CRM/WMS tools and MS Excel
• Prior experience in logistics, warehousing, or supply chain operations preferred