Network Engineer

Atria Convergence Technologies

Bengaluru/Bangalore

₹18,000 - ₹40,000 monthly*

Fixed

₹18000 - ₹35000

Average Incentives*

₹5,000

Earning Potential

₹40,000

You can earn more incentive if you perform well

Field Job

Full Time

Min. 2 years

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

30 applicants

Job Description

  • Perform site surveys to assess installation requirements.
  • Install and configure network equipment (e.g., modems, routers, ONTs) at customer premises.
  • Ensure timely activation of new services and troubleshoot any connectivity issues.
  • Educate customers on the use of services and equipment.
  • Conduct regular maintenance checks on network elements to ensure optimal performance.
  • Escalate complex issues to higher-level support teams when necessary.
  • Maintain accurate records of network infrastructure and configurations.
  • Provide excellent customer service and address customer inquiries and complaints promptly.
  • Ensure customer satisfaction with the installation and service activation process.
  • Adhere to safety protocols and guidelines in all field activities.
  • Report any safety hazards or concerns to the Team Leader.
  • Follow established processes and procedures for installation, maintenance, and troubleshooting.
  • Identify areas for improvement in the deployment/installation process.
  • Provide feedback to management on potential solutions to enhance service levels and operational efficiency.

Job role

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

12th Pass

English level

Basic English

Age limit

18 - 35 years

Gender

Male

About company

Name

Atria Convergence Technologies

Address

Bangalore, Karnataka, India

Job posted by Atria Convergence Technologies

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