Office Assistant

Job Summary:

We are looking for a responsible and organized Office Assistant to handle daily office coordination, customer communication, and order follow-ups. The role requires good communication skills, attention to detail, and basic computer knowledge.

Key Responsibilities:

• Replying to customer queries on WhatsApp in a professional and timely manner
• Order follow-up with customers and internal service teams
• Handling Instagram messages and comments related to services
• Taking approvals and confirmations for services, pricing, and delivery
• Managing basic office administration and coordination
• Maintaining positive customer relationships and resolving basic issues
• Updating order status and customer records as required

Requirements:

• Good communication skills in English (local language is a plus)
• Basic knowledge of computers, WhatsApp, and Instagram
• Ability to multitask and handle customer queries calmly
• Organized, punctual, and responsible attitude
• Prior customer service or office experience is an advantage