Roles and Responsibilities:

1. Porter and Transport Management:

• Coordinate bookings and manage porters, drivers, and labour teams for deliveries and pick-ups.
• Communicate clear job instructions and resolve any transport-related issues promptly.
• Maintain a daily record of porter activities, transport schedules, and discrepancies.

2. Petty Cash & Online Payments:

• Handle daily petty cash and online wallet-based transactions (e.g., UPI).
• Maintain real-time records of all cash flow in coordination with accounts.
• Ensure end-of-day reconciliation and zero cash discrepancies.

3. Reception & Visitor Management:

• Greet and assist all visitors and walk-in customers professionally.
• Offer seating, basic hospitality, and direct them to the concerned department.
• Guide visitors clearly to the office/store location over phone or chat using landmarks or maps. Should be smart, communicative, and confident in helping people reach the location smoothly.
• Ensure the reception area is clean, organized, and welcoming.

4. Retail Customer Handling & First Floor Store Management:

• Guide walk-in customers, assist with queries, and support retail deal closures.
• Help first-time customers or transporters in finding the store using Google Maps or local references.
• Maintain store floor organization, stock display, and overall cleanliness.
• Monitor inventory movement and provide feedback on fast/slow-moving items.

5. Documentation & LR Entry Management:

• Enter LR (Lorry Receipt) details accurately in Tally.
• Attach LRs to invoices and organize all paperwork for easy retrieval.
• Maintain a physical and digital filing system in sync with operational needs.

6. Goods Inward & Delivery Coordination:

• Coordinate with transporters for delivery and inward movement of goods.
• Arrange coolies/unloading labour as needed and supervise the unloading process.
• Ensure delivery dispatches are completed on time and inward goods are recorded.