Pre sales Associate

Job Summary

We are seeking a motivated and detail-oriented Pre-Sales Associate to support the sales team by understanding customer needs, preparing proposals, and helping position our products and services effectively. This role bridges sales and technical teams and plays a key part in converting prospects into customers.

Key Responsibilities

• Support the sales team during the pre-sales process by gathering and analyzing customer requirements
• Prepare and deliver product presentations, demos, and solution overviews
• Assist in creating proposals, quotations, RFP/RFI responses, and sales documentation
• Coordinate with technical, product, and operations teams to design appropriate solutions
• Conduct market and competitor research to support sales strategy
• Maintain accurate records of prospects, activities, and documentation in CRM systems
• Address basic customer questions and provide clarifications prior to sale
• Support proof-of-concepts (POCs) and pilot projects when required

Qualifications & Skills

• plus 2 in Business, Marketing, IT, or a related field (or equivalent experience)
• 0–3 years of experience in pre-sales, sales support, or customer-facing roles
• Strong communication and presentation skills
• Ability to understand technical concepts and explain them clearly to non-technical audiences
• Excellent organizational and time-management skills
• Proficiency in MS Office / Google Workspace; CRM experience is a plus
• Team-oriented mindset with a proactive and customer-focused approach

Preferred Skills

• Experience working with sales or technical teams
• Familiarity with proposal writing and sales processes
• Industry knowledge relevant to the company’s products or services

What We Offer

• Opportunity to grow into sales, solution consulting, or account management roles
• Collaborative and fast-paced work environment
• Training and exposure to customer-facing and technical aspects of the business