Pre-sales Manager

Job Summary:

We are looking for a dynamic and result-driven Pre-Sales Manager to lead our pre-sales team. The role involves managing lead generation, handling customer interactions, driving site visits, and ensuring a seamless conversion pipeline. The ideal candidate should have strong leadership skills, excellent communication, and a deep understanding of customer engagement strategies in real estate.

Key Responsibilities

• Lead, manage, and mentor the pre-sales team to achieve monthly and quarterly targets
• Handle inbound and outbound leads through calls, emails, and digital platforms
• Ensure timely follow-ups and nurturing of prospects to convert them into site visits
• Coordinate with the sales team to ensure smooth handover of qualified leads
• Develop and implement strategies to improve lead conversion ratios
• Monitor team performance and provide regular training and feedback
• Maintain CRM hygiene and ensure accurate data tracking and reporting
• Engage with potential clients to understand requirements and explain project offerings clearly
• Work closely with marketing team to align campaigns with lead generation goals
• Ensure excellent customer experience from first interaction to site visit

Required Skills & Qualifications:

• Proven experience in pre-sales, inside sales, or customer relationship management (preferably in real estate)
• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Proficiency in CRM tools and sales tracking systems
• Ability to handle high-pressure targets and deadlines
• Strong analytical and problem-solving skills

Experience:

• 3–6 years of experience in pre-sales or sales
• Minimum 1–2 years in a team handling or managerial role preferred