Quality Analyst
Hex Entertainment LLP
Quality Analyst
Hex Entertainment LLP
Koramangala, Bengaluru/Bangalore
₹15,000 - ₹23,000 monthly
Fixed
₹15000 - ₹23000
Earning Potential
₹23,000
Job Details
Interview Details
Job highlights
76 applicants
Job Description
Job Description:
- Monitor performance in accordance to SOP through Audits.
- Analyze quality standards and customer experiences.
- Identify trends
- Recommend preventative/corrective actions to enhance overall quality.
- Create detailed reports
- Maintain quality assurance policies and procedures.
- Work with Sales and Operations Executives, Leads and Supervisors and other stakeholders to define quality benchmarks and align product with user expectations.
- Requirement Analysis: Review requirements to understand quality criteria.
- Develop strategies for functional, regression, performance.
- Model behavior and audit to ensure optimal user experience.
- Investigate the source of quality problems.
Requirement and skills:
- Graduate; additional qualifications will be a plus.
- Proficient in English (oral and written). Must be able to understand and communicate in proper English.
- People person
- Good communication skills and with zeal to build carrier in retail sales
- Excellent negotiation skills.
- Problem-solving skills
- Customer service orientation
- Excellent Execution skills
- Flexible for any shifts
- Flexible to travel between 3 units
Job role
Work location
The Grid - Gaming Arena, KHB Colony, 5th Block, Koramangala, Bengaluru, Karnataka, India
Department
Quality Assurance
Role / Category
Quality Assurance - Other
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Sales, Customer handling, Store management, Retail management, Communication management
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Hex Entertainment LLP
Address
The Grid - Gaming Arena, KHB Colony, 5th Block, Koramangala, Bengaluru, Karnataka, India
Job posted by Hex Entertainment LLP
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